Crew Member Honored for Heroic Act Aboard Cruise Ship

Royal Caribbean has recognized crew member Nitin Kumar with the prestigious Hero Award for his courageous and quick response that prevented potential injuries during an onboard emergency.

Glass Hazard Averted on Symphony of the Seas

The incident took place on the Symphony of the Seas when Nitin spotted a large glass panel beginning to crack in the Coastal Kitchen. Acting swiftly, he rushed to the adjacent sun deck where passengers were relaxing and immediately urged them to move away. Just moments later, the glass shattered—but thanks to his timely intervention, no one was injured.

Honored for Courage and Commitment

In recognition of his brave actions, Royal Caribbean awarded Nitin the Hero Award, commending his vigilance, integrity, and commitment to ensuring guest safety. The company emphasized that his actions made a meaningful impact and highlighted the values of professionalism and care that its crew members uphold.

Celebrated by Guests and Colleagues

Guests and fellow crew members alike have praised Nitin for his quick thinking and calm under pressure, calling him a true hero. His actions are being celebrated as a shining example of the responsibility and teamwork that keep cruise operations safe and enjoyable.

The Hero Award stands as one of Royal Caribbean’s highest honors, reserved for team members who go above and beyond to protect those on board. Nitin’s story underscores the essential role crew play in maintaining the well-being of every passenger at sea.